The customer is an automated musical instrument company with a century of experience in developing cutting-edge entertainment solutions for the bar, restaurant, and hospitality industries. In quest to revolutionize complete entertainment packages encompassing music, videos, and digital signage applications, the customer aimed to create a compact, powerful, and cost-effective jukebox. A jukebox is a partially automated music-playing device, usually a coin-operated machine. The heart of this jukebox is a compact "core controller" designed to support audio and video outputs, as well as other essential I/O control functions.

Having collaborated with Giada since 2018 on various projects, the customer found Giada products to be exceptionally reliable, with a low return merchandise authorization (RMA) rate. Giada's latest offering, the DK310, distinguished by its ultra-compact design and extended life cycle, aligns seamlessly with the "core controller" concept, ensuring long-term deployment success. Out of the 2,000 Giada DK310 units procured by the customer, 1,000 have already been deployed in the United Kingdom.